Latest Office Updates

Hello from Chan & Chen Orthodontics. We hope your July is getting off to a great start. As of May 25, 2020, our office is re-open and we are ready to see you!

Before your next appointment, there are a few new implementations to be aware of. We will have a pre-appointment questionnaire to be filled out before you arrive at our office. Please use the restroom and brush your teeth at home before coming to your appointment (our restrooms and toothbrushing station are temporarily closed). All forms, paperwork, and payments can be completed online, please let us know if you need any help. Remember to wear your mask!

Once you arrive, please call or text us when you arrive in the parking lot, and we will let you know when we are ready to have you come upstairs. Enter through the main entrance facing North Main St. We ask that patients come up to the appointment unaccompanied whenever possible. Upon entering our office, your temperature will be taken and then we will take you directly to the treatment area for your procedure. After your appointment is finished, please go down the side stairwell that exits the side door of the building facing Pearson St. For follow-up after your appointment, we will call or text you to provide updates and schedule your next appointment. We thank you for helping us make this process as smooth and comfortable as possible.

Also, please be aware that we have restructured our schedule in order to adjust our capacity. First morning appointments will be prioritized for patients with higher risks. We will continue to offer virtual appointments, especially for appliance, aligner, retainer checkups, dental development checkups, and consultations.

Need some advice on how to keep your smile healthy and happy? We recommend brushing after each meal and flossing before bed. You should brush your teeth for approximately 2 minutes, 2-3 times a day, and floss at least once a day (preferably at night to get any remaining food particles out of your teeth!). Your diet can affect your smile just as much as oral care! Make sure to eat foods that are low in sugar and acid.

Stay safe and healthy everyone! We look forward to seeing you soon!